Lowes Technologies Consulting

We at Lowes Technologies Consulting are committed to maintaining the privacy and security of the Personal Information of all the visitors to this web site, customers, and business partners. As a part of that commitment, Lowes Technologies Consulting has issued this Information Privacy Statement to reflect the current needs of our customers, to know what information about them we collect, why we collect it, and where it goes. We encourage you to read this full Privacy Policy.

This policy defines the commitment of Lowes Technologies Consulting to protect the privacy of Personal Information that is collected or used in the course of conducting Lowes Technologies Consulting business. On a global basis, Lowes Technologies Consulting will, and will cause its affiliates to, establish and maintain business procedures that are consistent with this policy.

Communications Standards.

We, LTC, use standard text email messages, online support chat, online support ticketing, specialised online text support ticket systems (for our clients), online messenger services in some instances, faxing for documents, and telephone communications. All communications via any Lowes Technologies Website is viewed by us as confidential and important. We treat all communications according to (this) our Privacy Policy and do not ever share contact information with anyone else. We respond to all communications within 48 hours, no exceptions.

We respect the privacy rights of individuals.

Lowes Technologies Consulting will respect the legal requirements that exist regarding the privacy of Personal Information and is committed to complying with all applicable law. Lowes Technologies Consulting will, from time to time, review its Personal Information collection, use, and disclosure practices in order to assure compliance with laws and regulations.

We give notice of all Personal Information collection.

Lowes Technologies Consulting will give notice when Personal Information is collected. Personal Information will not be used to directly market any products or services to identifiable persons unless that possibility has been disclosed in advance and/or the opportunity not to participate has been given.

We explain the consequences of collecting and processing.

Lowes Technologies Consulting will state the consequences of any decision by individuals not to provide Personal Information requested by Lowes Technologies Consulting.

We get explicit consent for sensitive information/opt-in

Lowes Technologies Consulting will maintain procedures to assure that information about children or other categories of sensitive information is only collected with explicit consent and is protected against improper use, consistent with applicable law.

We process and distribute information consistent with the given notice.

Lowes Technologies Consulting will collect and use Personal Information consistently with the notices that have been provided. However, Lowes Technologies Consulting may decide to remove identifiable features from collected Personal Information and the resulting information may then be used for statistical, historic, scientific or other purposes, consistent with applicable law.

We provide information security.

Lowes Technologies Consulting will maintain the security of Personal Information, and protect the integrity of such information, with a commercially reasonable degree of care.

We provide individuals a way to access and correct their information.

Lowes Technologies Consulting will maintain procedures consistent with applicable law for individuals to gain access to their collected Personal Information and, when appropriate, correct any information that is inaccurate or incomplete, change their individual consent level, or have their Personal Information deleted.

We provide a way to process complaints.

Lowes Technologies Consulting will accept email requests for responding to complaints regarding potential deviations from its established procedures for protecting Personal Information. Confirmation of your identity is required to update, or otherwise change your personal information with Lowes Technologies Consulting. If you have a complaint or comment, please use our Support Gateway; we will respond within 48 hours and address your concerns directly.

We will disclose Personal Information when required by Law or court order.

Lowes Technologies Consulting will under certain circumstances permitted or required by law or court order, collect, use, and/or disclose Personal Information pursuant to procedures that do not require giving notice or conducting related activities (for example, in connection with law enforcement investigations).

We retain the flexibility to change this policy.

Lowes Technologies Consulting will, and reserves the right to, modify and update this policy or its related business practices at any time. Lowes Technologies Consulting will NOT apply changes to this policy retroactively to information Lowes Technologies Consulting has previously collected.

Creation and selling of lists.

Lowes Technologies Consulting does use email to communicate to its customers. We never share, sell, or in any way what-so-ever give away any information belonging to our customers, or relating in any way to our customers. We do use non-personal data for statistical and historical analysis. Lowes Technologies Consulting communications are clearly identified as such and easily recognized by our customers.

If you are concerned about our use of your Personal Information, please contact us using our contact form.

Accessing Your Information:

You can access any information that we have about you by contacting us using our contact form. You must provide your name and phone number, and your questions/requests. We will contact you within 5 business days to confirm your identity and assist you. If you wish to update or change any information at that time, we will be pleased to do so.

What Type of Lists We Use:

Lowes Technologies Consulting does not compile email address lists. We have an opt-in newsletter (Signup Here). This list, and all other contact information of our visitors and customers is never sold, given, or shared in any way. We use our newsletter to communicate general updates about our products and services that are available. When purchasing a software license, we do use your email address that you provide to send you critical updates concerning the product you have purchased from us.

Why We Collect Information:

We collect information to identify trends, establish historical data, for legal and general business use. In English, this means that we collect information so that we can ensure we are providing the best products and services possible to our customers.

What Type of Information Is Used and How It Is Stored:

Within the 'lowestech.net' domain, by submitting a web form on the Lowes Technologies Consulting web domain, you are consenting to the collection of the information that is being submitted in accordance with our official policy detailed above. By entering information into the fields, and sending the information to us, you have expressed your consent for us to use that information in accordance with the official policy detailed above.

Lowes Technologies Consulting keeps detailed records of: Financial transactions, communications (phone, fax, written, email, web transactions), technical support incidents, all invoiced transactions, service/product requests, and daily business.

The type of information we collect and store is used for legal and billing purposes; such as: name, phone number, address, and other pertinent information. We also keep records of software licenses that we issue including dates, license keys, and price. This information is stored in on-site databases at our offices. We do use Industry Standards and Best Practices when storing, and backing up our data. (In English, this means that your information is stored securely, and not accessible unless you are an authorized employee.)

We do collect information about our web site visitors. This information is not used to identify you. We collect the information to indicate the success and/or popularity of certain areas of our website.

If you have any questions about our use of your Personal Information, please contact us using our contact form.